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At the heart of ACE’s offering is fast, efficient and fair customer service. Our claims professionals have extensive experience handling all types of claims for both domestic and corporate insurance customers. This enables them to respond quickly and authoritatively to their needs.

NOTIFY A CLAIM
Notifying a claim for Businesses
Notifying a claim for Individuals and Families
 

contact information

RETAIL CUSTOMER SERVICE

Customer Service
Phone: 1800 815 675
Fax: 02 9335 3467
Email: customerservice.aunz@acegroup.com


CORPORATE / BROKER CUSTOMER SERVICE 

Please contact your local branch:

Australia Head Office and New South Wales Branch
The ACE Building
28 O'Connell Street
Sydney NSW 2000
Phone: 02 9335 3200
Fax: 02 9335 3411

Queensland Branch
Level 27, 10 Eagle Street
Brisbane QLD 4000
Phone: 07 3221 1699
Fax: 07 3221 4124

South Australia Branch
Level 7, 147 Pirie Street
Adelaide SA 5000
Phone: 08 8418 3000
Fax: 08 8418 3010

Victoria Branch
Level 16, 600 Bourke Street
Melbourne VIC 3000
Phone: 03 9623 7222
Fax: 03 9629 5058

Western Australia Branch
Level 26, 44 St George's Terrace
Perth WA 6000
Phone: 08 9325 2399
Fax: 08 9221 1559