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At the heart of ACE’s offering is fast, efficient and fair customer service. Our claims professionals have extensive experience handling all types of claims for both domestic and corporate insurance customers. This enables them to respond quickly and authoritatively to their needs.

NOTIFY A CLAIM
Notifying a claim for Businesses
Notifying a claim for Individuals and Families
 

contact information

CUSTOMER SERVICE FOR CONSUMERS / INDIVIDUALS & FAMILIES

ACE Customer Relations
O 1800 815 675
F 02 9335 3467
E customerservice.aunz@acegroup.com


CUSTOMER SERVICE FOR BROKERS & CORPORATE CLIENTS

Contact your local ACE branch:

Australia Head Office and New South Wales Branch
The ACE Building
28 O'Connell Street
Sydney NSW 2000
O 02 9335 3200
F 02 9335 3411

Queensland Branch
Level 27, 10 Eagle Street
Brisbane QLD 4000
O 07 3221 1699
F 07 3221 4124

South Australia Branch
Level 7, 147 Pirie Street
Adelaide SA 5000
O 08 8418 3000
F 08 8418 3010

Victoria Branch
Level 12, 720 Bourke Street
Melbourne VIC 3000
O 03 9242 5111
F 03 9642 0909

Western Australia Branch
Level 26, 44 St George's Terrace
Perth WA 6000
O 08 9325 2399
F 08 9221 1559