Report a Personal Insurance Claim
To report a personal auto or home insurance claim with ACE Private Risk Services, you can call:
- Our toll-free, 24-hour Claim Hotline: 800-945-7461
- Or your insurance agent.
If you are trying to report a commercial insurance claim, please call 800-433-0385.
PLEASE REPORT YOUR CLAIM AS SOON AS POSSIBLE.
This will help us resolve your claim quickly.
When you call our hotline, you will be connected to a claim professional who will ask for specific information regarding your claim. You can help us process your claim more quickly if you are prepared with the appropriate information. However, please do not delay reporting your claim if you do not have all of the information requested.
Please select the type of claim using the tabs below to see and/or print the kinds of information you will be asked to provide.