Superb Claims Service
When you have a claim, we have our best opportunity to demonstrate the superb quality of our coverage and service. That’s why we ask every customer who has had a claim to assess our performance. The consistent result: 97 percent would refer us to their friends or family. The reasons include:
- Expertise and fairness. Whether you have a loss involving imported marble flooring in your dining room, a collection of rare impressionist paintings, or a personal liability lawsuit that threatens a substantial portion of your net worth, we have the expertise to properly recognize and fairly establish a value for your claim.
- Speed and transparency. No matter when disaster strikes—even 3 a.m. on a holiday weekend—simply call our toll-free number. We can have a clean-up crew to most homes within two hours of an emergency. We can help you find and manage repair services. And, we can pay settled claims within hours through our electronic funds transfer (EFT) program. Throughout the process, we make every step as transparent and as easy as possible for you.