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Claims Services

Superb Claims Service

When you have a claim, we have our best opportunity to demonstrate the superb quality of our coverage and service. That’s why we ask every client who has received a claim payment to assess our performance. The result: 97 percent of respondents would refer us to their friends or family. The reasons include:

  • Expertise and fairness. Whether you have a loss involving imported marble flooring in your dining room, a collection of rare impressionist paintings, or a personal liability lawsuit that threatens a substantial portion of your net worth, we have the expertise to properly recognize and fairly establish a value for your claim.
  • Speed and transparency. No matter when disaster strikes—even 3 a.m. on a holiday weekend—simply call our toll-free number. We can have a clean-up crew to most homes within two hours of an emergency. We can help you find and manage repair services. Throughout the process, we make every step as transparent and as easy as possible for you.


Guard Your College Student Against Identity Theft

College students are five times more likely to be a victim of identity theft than the general public.

Read this educational flyer from ID Resolution that highlights what puts your college student at risk and offers tips to help guard against identity theft.

ID Resolution provides complimentary identity protection services to ACE Private Risk Services’ customers. If you think you or your child may be at risk, call 800-945-7461, option 1.


Save with Our Unique Deductible Reserve

Choose a deductible of $2,500 or more on your home policy or $1,000 or more on your auto policy, and we will credit 10 percent of the amount to a "reserve" each year that you have no claims on that policy. The reserve effectively reduces your deductible payment once you do have a claim.

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